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(e.g., Onboarding Form -> Create M365 User -> Activate Okta -> Add Contact to AutoTask)
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Why with us?

Empower self-sufficiency

Grant users the tools they need to resolve issues independently, reducing reliance on support teams and boosting confidence in troubleshooting.

Seamless integration

Connect effortlessly with existing IT/MSP and client systems, consolidating data sources and fostering collaboration for enhanced support delivery.

Custom troubleshooting wizards

Benefit from personalized step-by-step guidance that assists users in efficiently resolving issues, ensuring a streamlined problem-solving process.

Continuous enhancement

We actively collaborate with providers and users to continually refine and expand our platform, optimizing troubleshooting capabilities for a productive user experience.

Continuous enhancement

We actively collaborate with providers and users to continually refine and expand our platform, optimizing troubleshooting capabilities for a productive user experience.

Efficient desktop ticketing

Seamlessly manage and address support tickets directly through FixFinder's desktop interface, ensuring a smoother and more organized support process.

Built by IT Pros, for OUR USERS

We excel in reducing support tickets through our user-friendly tools.
Focusing on user empowerment enabled our customers to meet us halfway, leading to quicker issue resolution and increased efficiency for IT support teams.

User-Centric Approach

Implement an intuitive desktop interface that unites end users, clients, and IT teams, fostering collaborative problem-solving.

Vendor Agnostic

Link with existing tools and the client's systems, merging data sources and extending their reach directly to users' Desktops.

Consolidate Portals

Assist users with comprehensive problem-solving through a fusion of knowledge articles and personalized troubleshooting.

Our intelligent self-help features provide users with valuable knowledge and troubleshooting resources, resulting in improving productivity and user satisfaction.
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